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customer returns

The retail space has changed hugely over recent years; we have seen a whole industry open up to so many new entrants in the form of eCommerce websites which have taken a substantial market share from traditional brick and mortar stores. One thing remains constant for both channels however and that is the issue of customer returns.

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e-commerce logistics efficiency

With the sale of Jet.com for 3.3 billion to Wal-Mart, e-commerce stores are once again in the limelight as is e-commerce logistics efficiency. Old e-commerce stores are working on improving further, because with the sale of Jet.com to Wal-Mart the competition has severely increased. Jet.com, Wal-Mart’s own website, and Amazon are soon going to enter into a battle for supremacy.

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Near and far, logistics providers and shippers are renewing their focus on sustainability to build the manufacturing giants of tomorrow. As explained by Bob Trebilcock, sustainability in logistics initiatives are ranked as “very important” for up to 40.6 percent of supply chain organization. Furthermore, most supply chain entities, approximately 64.

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what is reverse logistics

Thomasholmes, an expert technology solutions and transportation management service provider invites you to a 60 minute Webinar titled “The Big Benefits of Using Technology to Effectively Manage Transportation Reverse Logistics” to air live on September 30th, 2015 at 2 PM CST.You can register for the webinar by visiting https://attendee.gotowebinar.com/register/6754187048550350082.

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reverse logistics strategy

Business owners face endless decisions throughout all aspects of the supply chain. Businesses must decide which routes to use, where to manufacture products, and whether to employ the use of a third party logistics provider. However, one of the most important aspects of supply chain strategies is often overlooked: the reverse supply chain (also referred to as reverse logistics).

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return merchandise authorization

The supply chain is filled with instances where a delivered product does not necessarily meet the expectations of the merchant, consumer, or other buyers. When a product needs to be returned, it must go through a return process, referred to as Reverse Logistics, and obtaining the return merchandise authorization (RMA) is typically the first step of the process.