Freight Claims Management

Don’t let freight claims frustrate you. Let us take care of everything until it’s resolved.

Reduce the Risk of Freight Damage

With the right knowledge, you’ll know how to prevent damages and ensure any claims resolve quickly.

Receive Up-to-date Information About Your Claim

We’ll work as your liaison to resolve the claim on your behalf within the 90-day claim window.

Dedicated Claim Managers Are Available to You

Our claims managers focus solely on investigating and fully resolving your claims—until you receive a check.

Freight Claims Services

  • Process all freight claims from beginning to end
  • Work as a liaison on behalf of our customer, working with our carrier partners and providing transparent communication throughout the entire freight claims process.
  • Provide proactive education to shippers, consignees, and carriers to decrease future freight claims by empowering all parties with the knowledge of what a freight claim is, how to avoid future damage, and ensure freight claims are resolved.
  • Keep all parties compliant by following all policies and regulations of customers, carriers, and industry standards.
  • Process checks and ensure all parties are paid in a timely manner when a claim is resolved.
  • Proactively follow up on claims status to resolve them within the 90-day freight claims window.
  • Educate all parties in the case of a denied claim.
  • Offer freight claims expertise, taking the burden and anxiety away from our customers when it comes to freight claims due to the thousands of processed claims and man hours put into proper freight claims management.
Rehab Mart case study
Rehab Mart logo

“We had no claims resolution with the previous company… claims won with Thomasholmes—100%!”

Click here to see how RehabMart.com uses Thomasholmes to win claims and to receive shipping transparency!

The Freight Institute

Get the latest freight trends so you’re the first to know how changes will affect your industry.

Ready to gain control of your freight claims?

Schedule a consultation today with a Thomasholmes Account Executive and simplify your transportation accounting today!

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